MARSHA GRIFFITHS

Multi-talented, enthusiastic, and compassionate professional committed to providing children with the vital skills required to reach success. Possessing talent to foster an engaging and thriving learning environment. Sound knowledge of the importance of creativity, flexibility, and accommodation within the classroom. Excellent interpersonal and communication skills.

CONTACT INFORMATION

506 Mason Street Home Phone (618) 357-2473
Pinckneyville, IL 62274 Cell Phone (618) 357-0697
Email: marshalgriffiths@yahoo.com

EDUCATION

Dates Attended School Degree

9/1989 - 9/1992 University of Illinois Juris Doctor

College of Law at Urbana/Champaign

9/1986 - 8/1989 Southern Illinois University BS in University Studies at Carbondale with English Minor

Graduated Cum Laude with University Honors

WORK EXPERIENCE

Dates Employed Position Company

3/2000 – 4/2008 Property Manager SKG Properties

Murphysboro, IL

Managing residential and commercial rental properties. Managing day-to-day operations; Fostering good resident relations; Showing and renting apartments to prospects, taking applications and other necessary paperwork to rent apartments; Assisting residents with their questions, complaints and service requests; Collecting rents, Preparing late notices, and eviction processes; Enforcing management policies and procedures; Performing inspections; Renovating and Repairing as needed to keep properties in good condition. All properties have been revitalized and sold as of 4/2008.

12/2002 - 3/2004 Customer Sales/Service West Telemarketing

Carbondale, IL

Winning back former customers or obtaining new customers through aggressive outbound calling. Maintaining consistent top sales statistics in a transactional sales environment competing with hundreds of other sales employees. Demonstrating persistence, tenacity, and ability to overcome obstacles. Striving to achieve personal and company goals. Delivering benefit statements and handling customer objections while moving the prospect towards commitment. Ensuring a superior customer experience by addressing prospects concerns and demonstrating empathy. Maintaining reports detailing sales results during each workday.

12/1994 – 12/2002 Attorney/Consultant Self employed

AZ, CA, IL
Working independently and with attorneys in various law firms performing research, developing legal strategy, preparing legal motions, briefs and correspondence. Performing all phases of trial work. Succeeding in obtaining out of court settlements and/or obtaining favorable outcomes at trial in over 97% of cases.

5/1993 –12/1993 College Instructor Denver Business College

Business Mesa, Arizona

Preparing, writing and teaching lesson plans for business technology classes. Managing classroom and supervising students. Grading and assessment.

9/1990 –12/1992 Teaching Assistant University of Illinois

Business & Technical Writing 251 Urbana/Champaign

Preparing, writing and teaching lesson plans in the English Department’s Business & Technical Writing class. Refining writing and analytical skills necessary to master business letters, memos, proposals and presentations. Augmenting student learning through one-on-one instruction for ESL and learning disabled students devoting time to develop strategies for successful completion of compositions. Creating high levels of interest in the classroom by keeping material interesting and incorporating motivational activities and positive reinforcement strategies. Implementing diverse curriculum to effectively meet the needs of each student’s learning style and ability.

TECHNOLOGICAL PROFICIENCIES

Microsoft Word, Microsoft Excel, Lotus 123, Microsoft Works, Microsoft Powerpoint, Internet Navigation, Word Perfect, Corel Suites.