Jimmy Park
Mobile: 010-3256-3189 • jwpark@liberty.edu
WORK EXPERIENCE
ING Direct, Wilmington, DE
Mar 2006 – May 2008
Business Analyst I
I was responsible for evaluating variables to to ensure the company is at its peak level of customer satisfaction. Through a team environment, I would identify any business problems through our customer service center and propose a solution.
Sales Associate
I was responsible for marketing financial products in a call center sales environment to new and existing customers. I would exemplify strong interpersonal and communication skills to clients in accordance to bank rules to derive cross sell opportunities as well as customer satisfaction. Through the 11 month continuum, I was ranked #1 four times as I held my title.
Home Capital Inc, Atlanta, GA
Dec 2004 – Jan 2006
Mortgage Banker
Complete loan origination responsibilities for one of the nationĄ¯s Top-5 online lenders. With no prior mortgage experience, I met and exceeded company production requirements in just 2 months in the industry. Within my fourth month in the industry, I was awarded for closing 1 million dollars of loan volume in one month. I was also commended by my production manager for being trainable and improving month after month in productivity. My responsibilities include:
1 Originating mortgages for home purchases and residential refinancing
2 Outbound calling for prospects through an internet lead aggregate system
3 Consulting to build rapport to further solidify borrowerĄ¯s business
4 Structuring programs based on borrowerĄ¯s needs and qualifications
5 Assembling all required documentation for processing and underwriting
6 Reviewing transaction packages for preliminary approval or denial in accordance with bank guidelines
7 Presenting program options to prospective borrowers
8 Managing a multitude of client accounts until closing
ESL Freelance Instructor, Seoul, Korea
Aug 2004 – Nov 2004
Private Tutor
Privately tutored English for advanced College/High school Students, Business Professionals, and College Professors. These students were from answered marketing campaigns as well as network referrals from all over Seoul, Korea. I was rewarded for helping students in English testing exams and interview training. Some of my students, with my assistance, allowed them to reach their goals from landing a position in a Fortune 500 company to increasing scores in their English examinations. My responsibilities include:
1 Tailoring instructional material for each individual student
2 Provide conversational training as well as English spoken interviewing training
3 Provide weekly student progress reports along with take home assignments
4 Constructing course materials, terms, and individual costs
Burling County Collge, Pemberton, NJ
Sept 2003 - May 2004
ESL Assistant
I assisted the ESL instructors in daily activities to help the student body improve in English as a second language. I have also aided the instructors in creating a lesson plan that function as both educational and fun. My duties would substituting,
EDUCATION
1 B.A., Business Marketing, Liberty University, Lynchburg, VA 2005 – Current
2 A.S., Business Admin, Burlington County College, Pemberton, NJ 2002 – 2004
3 Diploma, Lenape Regional High School, Medford, NJ 2000 – Graduate
SKILLS/INTERESTS
1 Conversant in Korean
2 Freelance English tutor for exam and interviewing preparation.
3 Extensive knowledge of the following MS Offices Tools such as Word, Power Point, Access, and Excel
4 Proficient in various web applications and computer related networking
5 Reading
ACTIVITIES
Member, Korean Baptist Church of New Jersey
Member, Liberty University Campus Church
Member, Liberty University International Christian Fellowship