OBJECTIVE
Obtain a position as an English instructor with terminology used every day in America.
WORK EXPERIENCE
eSource Financial, Inc. - Herndon, VA
Sr. Consultant, July 2001 – Present
• Teach lending partners to integrate mandates set forth by Fannie Mae and Freddie Mac (LP and DO systems). Initiated implementation efforts to streamline processes to reduce loan preparation time by 50%.
• Teach various MS Excel client assessment modules, utilizing the built-in functions, to formulate ratios based applications based on debt, income, and other assets.
• Teach and execute marketing strategies to gain new customer based both in the sub-prime and prime markets. Work with a call center to gather customer information and to generate leads by storing customer data in a relational database (MySQL). Revamped the call center processes to increase efficiency by 40%.
• Teach leadership to develop a highly trained employees, operational leadership and management, and financial objectives.
• Hold monthly meetings to improve initiatives and financial direction of the company. Direct strategic management and operational oversight of the billing department to maximized profits. Oversee the disbursement-related processes of all payments to vendors and employees.
• Other teaching duties include: serving as a problem solver for lenders, customers, processors, and loan officers by identifying the major roadblocks and suggest corrective actions or strategic preventative plans as they become needed.
CYIOS Corporation - Washington, DC
Information Technology Consultant, July 2000 – July 2001
• Lead liaison for all IT contracts discussion between the company and government agencies.
• Taught server-side web-based applications using ASP and SQL Server to monitor internal employee performance and to ensure compliance and productivity.
• Taught an extensive documentation system using databases, spreadsheets, visual text on network, workstation configuration, expenditures and costs in response to proposals.
• Presented to management the status of RFI/RFP walkthroughs to foster vendor relationships. Advised management of future recommendations in the procurement of software, hardware, and new businesses.
COMPUTER & TECHNOLOGY SKILLS
MS Excel, Outlook, Project, Word, Power Point, Access, SQL server 2005, MySQL
EDUCATION
Masters, American InterContinental University, School of Computer Information System, Washington, DC
Bachelors, George Mason University, School of Economics, Fairfax, VA
PROFESSIONAL MEMBERSHIPS & ACTIVITIES
Member of the Association of Realtors, Since 2006
CPR Certified, April 2008 - April 2009