Patricia Gallegos
Bucheon, South Korea
010-2050-3113
kormexta@yahoo.com
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Objective:
Utilize all aspects of technical, financial, and teaching knowledge to inspire the development of education with students and faculty.

Education:
Metropolitan State College of Denver 2005
Bachelor of Science in Finance with a Concentrate in Real Estate

Pickens Technical 1998
Vocational Certificate in Accounting

Skills or Aptitudes:

• Windows 98/NT/2000/ME/XP
• Web design with HTML
• Microsoft Office
• Adobe Photoshop
• Publisher
• Research and Development
• Statistical Analysis
• Advanced Skills in Excel

Experience:

English Teacher Reading Town English Academy July 2007-July 2008
 Taught elementary students from ages 7-12 English Reading, Writing, and Composition.
 Helped introduce a pilot program called “Power Elite Program,” which specialized in advance academics in Toefl, Toeic, and book reading.
 Was In charge of Power Elite Program’s Club Book classes with scheduling, academic worksheets, class administration, and testing evaluation.
 Wrote a proposal for a new speaking program.
 Taught Toefl IBT Reading, Listening, Writing, and Speaking.
 Focused a great deal on linguistic and writing composition.

Operations Associate I Jackson National Life Dec. 2005 – July 2006
 Determining client’s situational needs and finding a quick solution to their problems through data research, paperwork processing, agent calling and or client calling for life policies, fixed, indexed, or variable annuities products.
 Updating client files and identifying missing requirements in order to complete client requests.
 Talking to internal/external representatives regarding questions about a current file or file changes.
 Writing or faxing response letters to questions or changes on client files.
 Quality controlling other co-workers files to check for accuracy and quality of completed files.
 Working with 1035 exchange, cost basis, UGMA or UTMA minors code, state replacement codes, qualified and non-qualified accounts, power of attorney and trust documents.

IT Lab Technician Metropolitan State College of Denver Sept. 2000 - Dec. 2005
 Support students and faculty with IBM and MAC applications.
 Assisting with the installation of various hardware and software in multiple computers.
 Assisting in employee orientation and training.
 Helping with desktop support on the phone and in person.
 Trained faculty and students how to use new software and applications.