SKILLS
• Smart, with positive attitude
• Adaptable, flexible, and eager to participate.
• Quick to learn and adapt to new information and environments.
• Team leader with effective people and negotiation skills.
• Ability to communicate effectively in writing and verbally to a diverse group of people.
• Attentive to efficiency, quality and excellence while exceeding customer expectations.
• Constantly seeking alternative solutions.
PROFESSIONAL EXPERIENCE
PAGODA JUNIOR, Seoul, Korea August 2007 – Present
Teacher
• Prepared well-organized lessons for English language classes for elementary and middle school students.
• Designed lesson plans and developed syllabi to be used by other Native English speakers as a guideline for their courses.
• Actively participated in establishing a structured environment at a new academy.
SEATTLE UNIVERSITY, Seattle, WA March 2007 – June 2007
Research Assistant
• Acted as a Research Assistant for a professor in the Criminal Justice Department at Seattle University.
• Researched community corrections officers¡¯ perceptions of offender re-entry needs and challenges.
• Arranged and organized focus group meetings to obtain qualitative data on the topic while analyzing survey responses to obtain quantitative data.
THE GREEN PAPAYA, Seattle, WA April 2006 – April 2007
Server
• Provided a large customer base with dining service, handling all orders, requests, seating, and financial transactions.
• Attentiveness to customers and positive customer service attitude regularly increased group tips by 2-3 times.
PURPLE CAFÉ & WINE BAR, Seattle, WA May 2006 – October 2006
Front of the House Staff
• Responsible for a wide variety of daily tasks crucial to the daily operations of a large restaurant. These tasks included general maintenance, food preparation, large party organization, customer service and receiving shipments.
• Acted as the liaison between Servers and the Kitchen staff.
BARNES & NOBLE, Seattle, WA October 2005 – March 2006
Salesperson
• Handled customer transactions in the Music Department. Provided customer service and information to customers while working on the sales floor.
• Originally hired for holiday rush season, retained for excellence in work.
DVDNOW!, Duvall, WA January 2005 – September 2005
Supervisor
• Managed all shipments, cataloging and pricing new merchandise.
• Developed and maintained employee schedule, including shift hours, daily tasks and collaborative goals to promote strong teamwork.
• Established a system for cycling merchandise. This system included a set of identifiers used to determine when items should change price range, store location, or move from rental to sales.
• Developed an employee handbook of rules and procedures.
SUBWAY, Kodiak, AK September 2004 – January 2005
Sandwich Artist
• Handled cash transactions, customer service, food preparation and scheduling.
CHARLES AND MARY FISHER, Duvall, WA January 2004 – September 2004
Caretaker
• Main responsibility was to accompany and assist an elderly couple in their daily tasks. This included light maintenance, transportation, shopping & errands, cooking, cleaning.
• Developed an excellent rapport while aiding them on a day to day basis.
TOSHI¡¯S TERIYAKI, Duvall, WA September 2003 – January 2004
Cashier
• Handled all customer transactions and service relations, increasing the tip draw of the business by three times.
* Prepared a variety of dishes including Teriyaki chicken, pot stickers, egg rolls, and stir-fry vegetables.
• Worked directly with the owner as he established this new business. He cooked while I managed the rest of the restaurant- handling the register, taking orders, bussing tables, cleanup, and maintaining stock levels.
EDUCATION
• B.A in Criminal Justice- Forensic Psychology from Seattle University with a Cumulative GPA of 3.79, with 3.81 being the highest departmental GPA. Placed on the Dean¡¯s List, President¡¯s List, and graduated with Magna Cum Laude.
• Member of Alpha Kappa Psi professional business fraternity
• Excelled in Math, Chemistry, Public Speaking, and Philosophy.
ACCOMPLISHMENTS AND ACTIVITIES
• Organizer in the National Student Campaign Against Hunger and Homelessness (NSCAHH) designing and organizing a national conference and recruiting student volunteers.
• Performing band manager for three years arranging sessions with recording studios, organizing concerts, and coordinating with venues and other bands.
• Active in the production of an internationally distributed independent film. Credited as Story by, and Music by. A member of a production team developing another film with a projected release date in 2009.
• Self-produced two albums of my own music, the second of which was originally printed with 1000 copies sold across the nation at performances and via the web.
