An experienced IT professional with data and voice background is currently seeking a challenging position to assist with the design, implementation, and day-to-day operations of such systems:
Avaya converged telephony Systems Design (TDM, VoIP), Implementation, and Support (Avaya, 3Com) – 7+ years
Telecom design, implementation, and support (FracT1, T1, E1) – 7+ years
Complex IP Routing (OSPF, RIPv1, RIPv2, Static Route) – 10+ years
LAN Switching (Cisco, Avaya, 3Com) – 7+ years
Windows NT/2003 Server Hardware/Software – 12+ years
Telco Circuit Design/Support (Voice, Data) – 10+ years
Financial Industry IT Experience – 12+ years
Education
9/88 to 2/93 Pratt Institute of Technology Brooklyn, NY
Telecommunications Concentration
Baccalaureate in Electrical Engineering – Feb. 1, 1993
To-Date Experience
5/07 to 9/07 Highbridge Capital Management New York, NY
Senior Telecom Engineer
Telecom engineer responsible for day to day operation of existing Avaya S8720 complex voice system. Responsible for design and installation of Avaya G350 Media Gateway and Local Survivable Processors for main site as well as branch locations. Performed reconfiguration of S8720/G650 to allow for a more resilient configuration.
7/05 to 5/07 Citigroup New York, NY
Senior Voice Engineer
250 West Rolm Replacement Project
Technical Program Manager for the implementation of 1500+ station (analog & digital) three port network systems for 250 West Street using Avaya¡¯s S8700 Media Servers & G650 Media Gateways.
787 7th Avenue & 485 Lexington – GWM Buildout
Responsible for the design and implementation of telephony system for approximately 1000 users located at 787 Seventh Avenue, and 1100 users at 485 Lexington Avenue, utilizing Avaya¡¯s S8710 Media Server, G650 Media Gateways, and Multi-Carrier Cabinet. Utilize most current, Avaya¡¯s 2420 Digital phones.
666 5th Avenue – Citigroup Private Bank Consolidation
Responsible for the design and implementation of the expansion and consolidation of Citigroup Private Bank clients. Analysis of user requirements by performing traffic study of the current existing system and extrapolating the data for the projected total user requirements. Provide design criteria to vendor for the integration of current system from 4-digit to 5-digit dialing.
CitiCapital Boston G700 Design and Implementation
Responsible for the design and implementation of Avaya¡¯s G700 Media Gateway and S8300 Local Survivable Processor. Provide project management and technical expertise to build a new office for approximately 12 users located at Boston.
Traffic Study Engineer
Develop and deploy traffic study functions to more than 30 sites across the U.S. Capture daily data such as peak trunk utilization to produce a general recommendation to be provided to local technical staff.
8/04 to 7/05 Morgan Stanley Brooklyn, NY
Senior Voice Engineer
North American PBX Call Routing Standard
Development of Firm wide PBX Standards for Avaya-based voice systems, which covers all aspects of voice network calls routing utilizing public carrier PRI¡¯s, private network direct ties, private SONET T1¡¯s, and IP trunks. Extensive testing of ACD, Vectoring, and various call routing parameters such as COS, COR, call routing tables (AAR & ARS).
Work with branch managers to assist with the design of Avaya-based converged voice implementation using S-Class Media Servers (S8300 & S8500), G650, MCC1, Media Gateways running Communication Manager 1.2, & 2.2. Development of public carrier standards, which assist deployment the installation of new Avaya PBX. Work with Telco vendors to provide migrate existing voice Trunking or add additional new circuits. Provide call volume traffic study/analysis of either newly installed Avaya PBX¡¯s or an existing Lucent/Avaya DEFINITY PBX¡¯s.
Assist with the design and implementation of Avaya Communication Manager-based PBX for Off-Short Development Companies (ODCs).
8/01 to 8/04 Avaya, Inc. Basking Ridge, NJ
Senior Systems Engineer
Senior Network and Systems Engineer responsible for implementing and overseeing a successful deployment of large-scale voice and data network integration projects on various Fortune 500 clients of Avaya.
S8700/SCC1 MultiConnect project for Reuters
Responsible for management and implementation of Avaya S8700/SCC1 Voice over IP network for Reuters located in Three Times Square, NY. Interconnect Avaya S8700/SCC1 with Nortel Option 81 PBX using T1/QSIG to provide enhanced call routing capabilities.
S8300/G700 Implementation for Ricoh Corporation
Implementation of Avaya¡¯s S8300/G700 running award-winning MultiVantage Call Processing traditionally known as the ¡®DEFINITY¡¯ – integrate into existing data network Local and Wide-Area, running on Cisco network infrastructure. Implement L2/L3 QoS/CoS on Cisco¡¯s Catalyst switches and WAN routers for voice traffic classifications.
S8300/G700, Unified Communcations Trial Implementation for AIG
Implementation of S8300/G700 interconnected with an existing DEFINITY G3r using existing voice mail system. In addition, integrated Advanced Speed Access and Unified Messenger application from Avaya – which enhances the functionality of the MultiVantage Call Processing software.
Hillsborough School District¡¯s Gigabit Network
Deployment of Avaya¡¯s P580 (7-slot chassis-based switch), P333R, P333T, P334T, and P130 switches. Deploy campus-wide 4600 Series IP hard phones capable of utilizing G.711 and G.729 audio compression.
Gigabit Network for Montclair State University
Located in Upper Montlclair - New Jersey, utilize Avaya¡¯s MSNI products, including MultiService P882, P333/4, and P130 in both L2/L3 form factor. Full redundant Core and Distribution utilizing redundant route-switching fabric, power supplies, and back-up power units.
Design of Gigabit Network for Borgata
Primary architect in the design of Internet/Intranet security utilizing Lucent Brick Firewalls with ¡®Virtual Firewall¡¯ feature. Fully fault tolerant architecture
eliminates ¡®single-point failures¡¯ in both core and the distribution. Implement the industry-standard IEEE 802.1af ¡®In-Line-Power¡¯ standard for powering IP phone, Wireless Access Point, and any other future devices that will accept Power-Over-Ethernet Standard proposed by the Institute of Electrical and Electronic Engineers.
1/00 to 5/01 3Com Corporation New York, NY
Senior Systems Engineer
Assist enterprise clients with the design and implementation of Gigabit switched LANs, and OSPF routed WAN Backbones. Deployment 3Com CoreBuilder 9000 chassis-based, fully redundant and resilient switching architecture.
Expert in-depth knowledge of 3Com NBX 100/750 (V5000) LAN Telephony PBX. Technically assist 3Com Business Partners to effectively compete in the Voice over Data Network space – companies such as Mitel, Rolm (Siemens), Cisco, NEC, Fujitsu, Altigen, Nortel, and Avaya¡¯s.Technical Training of 3Com NBX Authorized Dealer technical training for 3Com Business Partners. Material includes LAN and WAN technologies – switched LAN technology, Serial WAN technology, Wireless 802.11x, VPN, Firewall, and Voice-over-Network – including Ethernet voice packetizations technologies such as G.711, G.729, and G.723. In depth knowledge of various voice-over-Frame/ATM technologies.
3Com PathBuilder S400 VPN Design for Lens Crafters
Assistance in the design of Virtual Private Network design for Lens Crafters¡¯ retail offices. Incorporated IPSec and Funk Steel-Belted
RADIUS user-authentication server running on NT to maximize security and efficiency. Utilized PathBuilder S500 & S400 ¡°Tunneling Switches¡± from 3Com.
11/97 to 12/99 Morgan Stanley New York, NY
Senior Systems Engineer
Analyze multi-tier Client/Server application performance and impact on Morgan Stanley¡¯s LAN/MAN/WAN environment. Recommendations such as bandwidth adjustment, architecture changes, and code modifications are all part of assuring that the application does not inversely affect the network. QoS services
Optimization on Cisco routers and switches via 802.1p/Q, TOS/DSCP, and routing algorithm such as IGRP, EIGRP, and OSPF.
Monitor and troubleshoot Morgan Stanley¡¯s LAN/WAN infrastructure. Utilize various monitoring tools such as Cisco Works, Cabletron Spectrum, Netscout, Sniffer, EnterprisePro and Application Expert - to help network run at optimal levels.
Design, lab-test, and deploy 3Com Total Control dial-in, dial-out servers. Highly scaleable chassis allows up-to 256 simultaneous inbound or outbound for both synchronous and asynchronous traffic via ISDN/PRI. Windows NT 4 Server interfaces directly with EdgeServer Pro (PC server running on Intel Pentium-Pro)
to interact via USR¡¯s packetized backplane. Network and systems monitoring via the BMC Patrol systems management software.
2/95 to 11/97 Tudor Investment Group Greenwich, CT
Senior Systems Engineer
Maintain backups of all major enterprise servers including NIS+, DNS, and Market-Data database servers.
Project leader responsible for migrating Windows 3.1, Windows 3.11, Windows 95 Novell NetWare 3.11, 3.12, and 4.1 servers to Windows
NT 4 servers and Workstation for offices located in New York, Connecticut, London, and Melbourne offices.
Plan, test, and deploy Microsoft System Management Server, a part of Microsoft BackOffice Suite. Create variety of Network Installable packages to distribute throughout the Firm without the presence of Technical Support Staff, e.g. using WINInstall (a.k.a. SMS Installer).
Responsible for deploying Cisco Catalyst 5500 series switches to NY and CT offices. Allows 10-mbps dedicated bandwidth to desktops and full-duplex 100-Mbps bandwidth to UNIX and NT servers, which creates dedicated server farms. Shared and dedicated port connection out to desktops.
Responsible for planning, testing, and deployment of NY and CT¡¯s Dial-in access services via Shiva LANRover/E using USRobotics Courier modems.
Responsible implementation of network faxing via Castelle FAXpress dedicated h/w and s/w across LAN/WAN. Use DTMF and OCR to route faxes to correct VIM email boxes.
Responsible for migrating approximately 50 Novell NetWare 3.11 and 3.12 servers to more powerful 4.11, NDS based servers running on Dell EdgeServer
2200, Compaq Proliant 2500, and HP NetServer series harware. NDS allows extremely scalable management of servers across LAN/WAN.
9/94 to 2/95 AT&T Executive Systems Berkely Heights, NJ
Systems Engineer
Install and maintain approximately 130 Gandalf ISDN Bridges to Remote Office Access. Install and configure variety of network-valued software such as MS Mail and Netscape Navigator.
Install and maintain approximately 200 workstations with PeopleSoft
Client/Server software to access the Global Human Resources database.
Plan, test, and deploy approximately 600 Windows for Workgroup workstations for user base in Berkley Height, Whippany, and Morristown offices.
Administer, maintain, and backup of Microsoft Mail server¡¯s (MSMAIL) databases running on Windows NT 3.51. Administer Shiva LANRover Dial-in devices.
Plan, test, and upgrade 10Base2 based networks to 10Base5 and 10BaseT network topology (Star-Bus architecture) using Allied Telesyn Hubs and 10Base5 Transceivers – ¡®Vampire Taps¡¯
Maintain North American accounting database running on FoxPro-LAN relational database management system.