Name: Jae Young Helen Kim E-mail: hk0613@yahoo.com 6/12/2008
12181 Loraleen St Garden Grove, CA 928411 Phone: 1-714-537-3496 Email: hk0613@yahoo.com
OBJECTIVE To find a challenging position that will utilize my experience and education, and offer opportunities for personal and professional advancement.
QUALIFICATIONS Computer: IBM PC¡¯s, Macintosh, Excel, Word, Outlook, Html, Adobe Photoshop, Illustrator, Internet, Macromedia Flash, DreamWeaver, PFPC Impress – Mainframe, Impress Browse Designation: Associate with Honors, Annuities Products and Administration (AAPA) - Life Office Management Association (LOMA) - April, 2003 Certification: Certified Report Developer – MicroStrategy 7i – August, 2004 Database Software: Proficient in MicroStrategy 8i, Goldmine and Pivotal Database System Customer Service: Enthusiastic, professional, and committed to excellence, dedicated and willing to work hard, work well with others and/or individually Language: Fluent in Korean. Studied Chinese and Spanish in school Typing: Type 50 wpm, ten keys by touch Organization: Extremely dependable in completing projects accurately and on time
WORK HISTORY 09/03 – Present Pacific Life – Annuities & Mutual Funds Division Newport Beach, CA Lead – Reporting Analyst Transform operational data into actionable information: analyze data to uncover trends in business performance. Write complex/advanced reports using MicroStrategy reporting application Perform predictive analysis: Examine large amounts of data, identify hidden patterns Provide recommendations to management enabling proactive decisions for improved efficiency and effectiveness Manage reporting deadlines and modify work-flow based on current requirements Manage report audit process working with end users to determine report usability Identify tech enhancements required for work flow efficiency: recognize, adapt and train re: technology changes/updates that impact the department¡¯s objectives Write tech work requests to incorporate changes and validate new/revised applications to ensure dept requirements have been met Manage priorities and objectives for database maintenance/data integrity Spearhead projects to facilitate increased data integrity, such as, SRT address change, Branch Requests, Branch analysis, etc Establish/monitor new hire training agenda Establish/monitor project deadlines and priority Train staff on all new and revised procedures
06/01 – 09/03 Pacific Life – Annuities & Mutual Funds Division Newport Beach, CA Reporting Analyst Responsible for importing and maintaining National Sales¡¯ Broker Dealer representatives in Pivotal Database system Participate in technology projects for National Sales to streamline Pivotal DB system, as well as MicroStrategy system Create and distribute sales analysis reports relating to outside sales goals & territorial coverage Run reports from DSS Agent and Crystal Reports, converting them to Excel spreadsheet to manipulate them for statistical and trend analysis Create and maintain the National Sales Reporting department website in Intranet & KNET Worked 7 months as a temp to assist project coordinator maintain and update Goldmine Annuity Reps database
11/01 – 03/02 Techno Square, Inc. Torrance, CA Graphic Artist/Web Designer Create a Website for a developer and manufacturer of high-performance competition parts for Japanese automobiles
04/01- 01/02 FileNet Costa Mesa, CA HRMS Analyst-Administrator¡¯s Assistant Assist in creating and maintaining employee records through PPLUS database and Compstar. Run and verify reports between domestic and global employee database spreadsheets
09/99-08/00 Ingram Micro Tustin, CA Product Management Administrator Provide support necessary to maximize profitability of marketing programs Assist and support product managers for a specific unit within the organization Compile and prepare the completion phase of various debit memos Generate reports such as stock balancing requests and RMAs
