2650 N. Lakeview #3802 • Chicago, IL 60614 • 773-414-4640

PROFESSIONAL SUMMARY

Results-driven, organized, proactive professional. Take pride in ability to handle multifaceted challenges in diverse settings. Strong communication and interpersonal skills demonstrated by experience in establishing and maintaining solid clientele relations on both the international and domestic levels. Ability to work effectively in team-orientated settings as well as offer leadership skills. Qualifications in training and mentoring staff. Possess an eagerness to operate in problem-solving environments and broaden experience. Dedicated to analyzing, developing, and implementing key designs to improve businesses and maximize profits. Strive to produce successful results and make effective contributions.

Creative and Innovative • Problem Solver • Achievement and Accomplishment Oriented

Work Well in Fast-Paced and Demanding Environments • Build Solid Client Relations • Reliable Self-Starter

Lead Presentations and Proposals • Readily Handle Multi-Tasks • Operate Cross-Cultural and Cross-Functional Project Management

EDUCATION

University of Illinois at Urbana-Champaign: B.S. in Economics December 2002

Certifications: Series 6, 63, & Life and Health Insurance

Honors: Dean’s List 1998, The National Honor Society of Collegiate Scholars

Athletic Chair of: Korean-American Student Association 2001.

PROFESSIONAL EXPERIENCE

Fifth third bank; Chicago, IL 10/2006 - Present

Retail Associate Program

In Progression to become the next branch manager at an existing location.
Have taken numerous classes and mentoring sessions to better assist my future in becoming a successful leader in the banking industry. Meeting the upper management on a weekly basis and gaining knowledge on the future markets and better ways to implement branch procedures.
Focused heavily on the operations side of the banking business, coming from the sales side, it was beneficial to learn all sides of business to better understand the way a branch as a whole is operated.
Interacted with clientele on a daily basis, opening new accounts and maintaining already existing accounts.
Multi-tasking the operations and the sales to create the optimal situation for the bank in terms of profitability and managing others to produce the best results.
Help train and mentored new hires coaching them and developing them to get the best out of each and every employee.

Healthy Cleaners; Naperville, IL 07/2006 - 10/2006

Branch Manager

Involved in all processes of the line of business. Managed a set of 6 employees from M-S 7am - 7pm.
Assisted in assuring the greatest customer service available in the area.
Helped grow the business by 20% by calling the surrounding neighborhoods and heavy involvement within the community.
Met monthly Goals set by Upper management to succeed and be recognized within the company.
Implemented drive, stability, and mentoring capabilities to new hires and existing employees to achieve a successful business.

J.p. Morgan Chase; Chicago, IL 02/2005 - 07/2006

Banking Officer for Personal/Commercial Banking

Interacted with clientele on a daily basis, handling numerous personal and commercial accounts.
Helped clients assess and grasp a better understanding of their finances.
Implemented strategic plans to improve financial situations for clients.
Help train and mentored new hires.

Remmington international; Chicago, IL 10/2004 – 01/2005

IT Recruiter, Sales and Marketing

Established client base by generating leads, outbound calls, and related sourcing techniques.
Developed and fostered an excellent relationship with supervisors and managers within each company.
Dedicated to and earned client satisfaction by providing them with quality employees.
Worked effectively within a team of 4 coworkers, earning a #2 ranking in production numbers second to New York.

Morgan Stanley; Orland Park, IL 09/2003 – 12/2003

Financial Planner

Worked directly with a mentor, daily activities consisted of communicating with high-net-worth individuals.
Acquired knowledge to help educate and create successful financial plans for savings and retirement.
Coordinated seminars and conferences with wholesale divisions from other companies.
Studied series 7 in addition to working.

Neo Mtel; Kangnam-Ku, South Korea 02/2003 – 08/2003

Consultant, Financial Planning Department

Worked directly with the Chief Financial Officer learning to operate in fast-paced changing environments.
Facilitated the CFO in raising venture capital regarding an IPO project.
Developed and implemented a team within NeoMtel, managing the English section of the company website.
Maintained relations with a variety of U.S and Korean firms.
Launched and established communications with Qualcomm (San Diego) and Motorola (Schaumburg).