James Chang 1971 W. Bayshore Dr. Anaheim, CA. 92801 (714) 397-6249
Experience Bank of America Senior Personal Banker / SBS Jan 2007 – Present Personal Banker / Small Business Specialist May 2006 – Dec 2006 - Ability to develop and maintain customer relationships through superior customer service - Ability to work in a sales environment and attain given sales goals - Achieved ＾green￣(above 120%) on every sales category consistently - Top 10 real estate loan producer in the North Orange County Market - Over 175-200% in Small Business production - Lead and manage an affective sales team - Positive/Flexible mindset (Hours, Saturdays, and Attitude) - Completed the rigorous Bank of America Personal Banker College
United States Marine Corps, San Diego, CA July 2001 – June 2005 Sergeant / Non-Commissioned Officer - Performed over 300 ceremonies a year across the US. - Managed and supervised military personnel ranging from 4-50 US Marines. - Provided support in seeking out the next generation of Marines as a recruiter¨s assistant during a time of war. ， Affectively delivered clinics/trainings at various high schools and colleges all across the CONUS in support of the recruiting effort. - Held numerous leadership billets such as: - Section Leader - Fireteam Leader: Manages a four-men rifle team. - Advanced Training Platoon Guide: Student representative in charge of the welfare of over 50 Marines. - Training Non-Commissioned Officer: Ensures the proper training of 50 Marines in the department and supervises a training staff. - Education Non-Commissioned Officer: Responsible for the military / civilian educational welfare of the department. - Barracks Sergeant: Ensures the welfare of every Marine in the unit residing on base and conducts weekly room inspections
Education and Training BIOLA University, La Mirada, CA Bachelor of Science –Organizational Leadership , December 2005 Major Related Courses: ， ORLD 310 Leaders and Wisdom ， ORLD 340 Group and Organizational Behavior ， ORLD 350 Management Information Systems ， ORLD 360 Statistical Methods and Research ， ORLD 370 Effective Interpersonal Communication ， ORLD 380 Managerial Accounting ， ORLD 410 Leaders and Decision-Making ， ORLD 430 Human Resource Management ， ORLD 440 Principles of Management and Supervision ， ORLD 450 Organizational Ethics ， ORLD 490 Research Project
o Principles of Real Estate & Real Estate Economics
o Certified Notary Public for the State of California
United States Marine Corps ， Marine Basic Training, San Diego, CA July 01 – November 01 ， School of Infantry, Camp Pendleton, CA Nov. 01 – Dec. 01 ， School of Music, Norfolk, VA December 01 – June 02 ， Marine Corps Institute courses in: o Combat Intelligence o Fundamentals of Marine Corps Leadership o Financial Management o Military Studies o Weapons
Volunteer Experience ， January 2006 – Present, currently providing voluntary services in the Faith Community CRC nursing home program. ， June 2002 – December 2002 provided voluntary services in the ZION Convalescent Ministry Program. ， December 2002 – June 2005 provided voluntary services in the Hope Homeless Outreach Program.
Skills ， Leadership / Management ， Ability to conform to rules and structure ， Ability to learn with advanced training ， Ability to work as a team member and a team leader ， Ability to work in a diverse group ， Ability to work under pressure and meet deadlines ， Systematic planning ， Emphasis on safety ， Ability to give and follow directions ， Initiative / Problem-solving ， Korean Language
Awards ， 7 Letters of Appreciation ， Certificate of Commendation ， Certificate of Appreciation ， Global War on Terrorism Service Medal ， National Defense Service Medal ， Marine Corps Good Conduct Medal ， Navy and Marine Corps Achievement Medal ， Marine Expert Rifle Badge ， Recommended for the Outstanding Military Volunteer Service Medal ， Numerous Bank of America Spirit Rewards ， John F. Kennedy High School Outstanding Achievement - Six Years Perfect Attendance (secondary education)
