1619 Laguna St. San Francisco, CA 94115 (415) 867-4029 OBJECTIVE A position in marketing, event planning, or public relations in a leading corporation. EDUCATION Bachelor of Arts, Communication Bachelor of Arts, Psychology University of California, DAVIS Graduation: 2004 Major GPA: 3.4 SKILLS Computer: Proficient in applications of Microsoft office including: Word, EXCEL, Access, PowerPoint, Microsoft Work, Outlook. Internet Explorer, Mozillla, Netscape, Adobe Reader, PrimoPDF, Lotus Notes, Photoshop, Dreamweaver. Comfortable in both PC and Mac environments. Communication: Outstanding interpersonal, presentation, oral and written communication skills. Specialized in coordinating and facilitating events. Networking. Superb customer service and people skills. Extremely detail-oriented. A team work/player. Flexible/adaptable. Account management experience. Strong analytical skills. Exceptional time management skills with ability to multi-task. Self-starter. Pro-active. Positive and upbeat personality. Career-driven. Committed to excellence and professionalism. Language: Bilingual and Bi-literate in English and Korean WORK EXPERIENCE IN SALES, MARKETING, EDUCATION, AND MANAGEMENT Sales and Marketing Coordinator, Attack! Marketing and Promotions. San Francisco, CA. Assist the Client Services Department: Create spreadsheets and monthly sales docs, extensive market research, report writing and presentations, data analysis, participate in brainstorms, develop marketing material and collateral, research and draft case studies, update selling forms, RFP, create mailers, assist in the redesign/maintenance of the website, measure and assess consumer opinions and marketing strategies, devise and evaluate methods and procedures for collecting data (such as surveys, opinion polls, or testimonials), collect and analyze data on customer demographics, preferences, and needs to identify target sales audience, coordinate networking events, and aid in the development and creation of a formal internship program at 4 distinguished institutes. (March 2007-present) General Manager, PLAYGROUND. Restaurant/Lounge/Bar. San Francisco, CA. Manage operations of restaurant business. Prepare an annual cash flow budget and revise finances as necessary. Arrange monthly financial reports, bank account reconciliation's, payroll, and keep tabs on inventory control. Advocate all aspects of marketing and public relations work, such as website design, newspaper ads, social events, online reviews, promotional offers, and magazine layouts. Provide exceptional customer service to result in increased revenue. Supervise and train employees. Maintain shift schedule to ensure appropriate coverage. Event Planning and Design Personalized Parties. Online reviews on ©«YELP.com , and considerable reviews in ©«The Korea Times , and ©«Hot Spots in ©«Asian Zine have skyrocketed since hosting launch party. Generated business, increase in revenue, and publicity. (June 2006-present) International Marketing, BLOOMINGDALE'S. San Francisco, CA. Work closely with an international clientele, widely marketing the company oversees with consistent updates, promotional offers, and upcoming events. Religiously meet with marketing directors from tier-top hotels in San Francisco to discuss special events and rewards for their guests. Administrative/marketing duties include printing up reports, maintaining a strong clientele record and total international sales in our database, ordering and distributing essential supplies, and designing company advertisements to disperse around the city. Concierge role entails a wide range of customer service for our guests; foreign language assistance in translation/interpretation, reservations, city directories, hotel/restaurant/travel accommodations, transportation, corporate sales, and ticket purchases for special events. Hosted Bloomingdales' very first big public event, and was also voted the ©«Best Service Team within the entire company since its inception. (August 2006-April 2007) Teacher, The English Channel and the Little Fox. Seoul, Korea. Execute one-on-one lessons on English conversation and comprehension. Detect and correct learners' errors in pronunciation, stress, intonation, expression, vocabulary, fluency, and grammar through textbooks and internet-based curriculum. Broadly network with teachers from different countries regarding job placements. (May 2005-March 2006) HONORS AND ACTIVITIES Korea Trade Exhibition, San Francisco (2006) Concierge Reception/Fashion Show, Bloomingdale's (2006) Best Service Team in the whole department, Bloomingdale's (2006) University, Seoul, Korea (2006) President, Sigma Kappa Rho, UC DAVIS (2004, 2005) Vice President Sisterhood, Sigma Omicron Pi, UC DAVIS (2004) Community Intern, Asian Youth Promoting Advocacy and Leadership, Oakland, CA (2001) References available upon request |