EduNetPower123

13069A 37th Ave NE
Seattle, WA 98125

Contact Information:
(Cell) 571-435-7299
(Email)

----Objective----
To design and develop innovative world-class products which meet a
global need for effective solutions to dynamic and complex problems.

----Relevant Work Experience----
Systems Engineer/Program Manager at BAE Systems Aug 2004 - June 2007

Tasks:
Software Requirements Development
-Developed detailed software requirements based on customer needs
-Created and maintained design documents to describe software designs
and changes

-Developed and documented test procedures and methodologies to validate
and verify software

-Developed Graphical User Interfaces (GUIs) and workflows

-Helped on integration efforts to incorporate different features and
capabilities from various platforms and businesses within BAE Systems

Customer Support

-Provided phone and on-site software support
-Created Software Users Manuals (SUM), led development and delivery of
Installation Guides and Training Materials
-Interfaced with customer Program Managers to resolve software and
logistics concerns

Software Development Support
-Tested software for any discrepancies, errors, poor interfaces
-Communicated with other outside teams and vendors to insure software

compatibility
-Led three successful testing events

Product Presentations

-Gave presentations to users, managers, and customers at user
conferences, trade shows, and design meetings
-Demonstrated software to users and customers at local development

site, customer sites, and training events.

Awards

-Team received a Chairman's Bronze Award for Excellence in Customer
Service
-Team received an award fee that was 14% higher than what was targeted
-Received four certificates of recognition for my leadership and tasks
completed from Aug 2005 - June 2007

----Additional Work Experience----

Systems Engineer at University of Virginia Sept 2003 - May 2004

Tasks:

Worked on a team developing the Geospatial Repository for Analysis and
Safety Planning (GRASP) program for the National Institute for Justice

(NIJ) to improve software usability, add additional functionality,
develop marketing documents, and increase user participation.

----Education----
University of Virginia Class of 2004
B.S. Systems and Information Engineering