Dell Inc., Nashville, TN August 2007 - Present
Inside Sales Representative Inbound
• Took inbound purchase requests generated by national advertising and fulfilling a corporate performance agreement
• Accurate and timely entry of sales orders including quantity/pricing/shipping confirmation into the order
management system
• Professional handling of customer issues and complaints
Robert Bosch Korea Mechanics & Electronics Ltd., Seoul, Korea June 2005 – August 2005
Marketing Intern
• Assisted public relation for IXO (new cordless screwdriver) and woodworking power tools; strategy development
and media contact for new released products
• Refined the overall contents of Power Tool department website, and constructed manager user marketing
program cooperating with major web-design agency
• Assisted a premium cruise event coordination held at Pusan sea; special event in order to strengthen
the relationship between retailers and Bosch Korea employees |