Address                 

30705 McCormick Lane                 

Warrenville, IL 60555              

(602) 692-4454                  

Objective To find an environment that will utilize my past experiences and enhance my management, analytical and teamwork skills.

Education

June 2007-Present 

GSB: University of ChicMasters in Business Administrationago 

December 2002 M.S. in Mechanical Engineering

University of Illinois at Urbana-Champaign

Overall GPA: 3.73/4.0 

May 2001  B.S. in Mechanical Engineering

                  Minor in Technology & Management

      University of Illinois at Urbana-Champaign

      Overall GPA: 3.76/4.0    Major GPA: 3.82/4.0

Experience 

Feb 2007- Present WW Excavator CPI Coordinator    Aurora, IL

                  Caterpillar Inc.: Infrastructure Product Development Division

Promotion.  Implemented strategies to efficiently manage Continuous Product Improvement issues.  Continuously worked with 6 Sigma quality black belts to ensure release of timely response to customer quality concerns. 

July 2006 – Jan 2007 Product Support Analyst     Aurora, IL

      Caterpillar Inc.: Worldwide Wheel Loader and Excavator Division

Lateral Promotion.  Managed quality and reliability performance of medium sized hydraulic excavators in North & South America.  Coordinated new product introduction and field follow activities.  Served as a key link and contact point for quality issues between the global design group and operations.  

Feb 2005 – June 2006 District Service Operations Representative  Phoenix, AZ

      Caterpillar Inc.: PSNA Los Angeles District

Evaluated dealer power systems service operations (focusing on truck engine business) and helped dealers improve profit by reducing cost and optimizing productivity.  Analyzed and communicated marketplace information to Caterpillar personnel.  Supported dealers with parts and service forecasting, strategy planning and sales technique training.   

June 2004 – Jan 2005 District Marketing Representative   Phoenix, AZ

                  Caterpillar Inc.: PSNA Denver District

Promotion. Cooperated with dealer service management to provide fair value and support to end-users.  Communicated ongoing technical issues to the product groups and participated on 6 Sigma teams to resolve the issue. 

Jan 2003 – May 2004 Marketing Leadership Program    Peoria, IL

                  Caterpillar Corporation: Power Systems North America (PSNA)

Skills 6 Sigma green belt certification.  Database management.  Fluent in Korean.