411 North Ave, Fort Lee NJ 07024
Cell: (917) 412-8054
Work Experience:
Credit Suisse
One Madison Ave
New York, NY 10010
09/19/2005 – Current
- Administrative/Clerical Assistant for Legal Department
- Create spreadsheets (MS Excel) and maintain records daily
- Update database using MS Access
- Supervise and train incoming employees and interns
- Responsible for updating/maintenance of computer programs within the department
- Copy/Fax and Print
- Scan documents for clients and department colleagues via Scanner and PDF Scanner
- Answer and direct phone calls for both inbound and out
- Provide assistance to other departments such as the Finance Department and front office
- Set up and arrange meetings via MS Outlook
- Send documents and letters to clients via MS Word
- Respond to internal and external emails via MS Outlook
- Mail important client documents via FedEx Courier Form
- Retrieve and distribute department mail
- Organize department file room
12/2004 – 09/2005
Temporary Assignments from Spherion and Office Team
- Data Entry Clerk
- Telemarketer
- General Office Clerk
Michael C Fina
33-01 Hunters Point Ave
Long Island City, NY 11103
07/19/2004 – 11/21/2004
- Corporate Customer Care Representative
- Call and respond to outbound calls
- Update company database via MS Access
- Respond to inbound and outbound emails via MS Outlook
- Assist customer care and operation departments
- Create UPS mailing labels and mail via UPS
- Track and locate packages via UPS website
- Organize inventory in the company warehouse
- Advise on returned merchandise in addition to sending out replacement items
- Directly speak with clients who are in VP or higher positions in various industries (Citigroup, Bank of America, TJ Maxx, UPS, etc.)
Education:
Hunter College CUNY
August 2000 – August 2004
B.A. in History
Skills: MS Office Suite 2003 (2 years), 55 WPM, 11,000 KSPH Alpha and Numeric, communicates well with others, quick to adapt to new skills, speak Korean, able to work in groups or independently.
