Name: PEGGY A. CHO E-mail: peggy.cho@gmail.com 6/13/2008
208 Piedmont
Irvine, CA 92620
(949) 929-4370
PROFESSIONAL QUALIFICATIONS
Highly reliable; a quick learner and self motivated with a positive attitude. Committed and assertive with good interpersonal skills. Works well under high-pressured environments with efficiency to meet demanding deadlines.
RELATED SKILLS
Proficient with all versions of Microsoft Office Suites such as Excel, Word, Outlook and Access.
Knowledge of conversational Korean.
Typing: 60-65 wpm.
EDUCATION
Bachelor of Arts in. Sociology
University of California at Irvine, June 2002.
EXPERIENCE
Staff Accountant II - Lending Tree Loans - Irvine, CA (08/2005 - present)
Analyze and reconcile multiple and complex general ledger accounts, bank statements, credit card charges and other financial reports.
Prepare and process journal and cash receipt entries while providing supporting analysis and documentation.
Review necessary internal controls, maintaining compliance with all company policies and procedures to ensure financial records are accurate and Sarbanes-Oxley compliant.
Participate in the month and year end close process.
Identify and correct inconsistencies and errors in a timely manner.
Interact with all levels of staff and internal/external auditors in answering a wide variety of Accounting inquiries.
Process all credit card transactions for loan agents and processors in both Irvine and Charlotte offices.
Serve as the main contact for borrowers and credit card companies (American Express, Discover, Mastercard and Visa) regarding erroneous charges, refunds and chargebacks.
Work closely with Legal, Marketing and Applications Support team to maintain accurate systems and Ad hoc reports. Identify issues and make recommendations for necessary changes and enhancements.
Collect past due receivables from clients while make collections calls and noting results of conversations in Accounts Receivable Collection System.
Keep partners informed of the current status of their problem clients through weekly A/R Committee meetings as well as the use of e-mails and phone calls.
Closely monitor past due clients to resolve payment issues and perform detailed follow ups on each account.
Initiate various skip-tracing procedures to locate delinquent clients whose whereabouts are unknown.
Complete other projects/analysis as needed, or required by supervisor.
Ralph Lauren Polo Specialist - Bloomingdale¡¯s - Newport Beach, CA (03/2001 - 04/2002)
Actively consult and sell to customers seeking assistance in the men¡¯s Ralph Lauren Polo clothing division.
Maintain a comprehensive level of knowledge on all styles of clothing within each category of merchandise.
Responsible for knowing all product construction, benefits, and features as well as competitor¡¯s prices.
Work closely with sales and merchandise managers communicating departmental needs, product needs, and customer requests.
Consistently calling clients in my clientele book, promoting our services, products and promotions, building stronger customer relations and leading to increased sales.
Resolve any problematic issues for customers and offer consultative sales solutions.
Understand daily sales goals and the need to exceed them each day.
ACTIVITIES
Member of Alpha Kappa Delta Phi, National Asian American Awareness Sorority.