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University of California at Irvine (Sociology)
Name: PEGGY A. CHO    E-mail: peggy.cho@gmail.com    6/13/2008
 

208 Piedmont

Irvine, CA 92620

(949) 929-4370

PROFESSIONAL QUALIFICATIONS

Highly reliable; a quick learner and self motivated with a positive attitude.  Committed and assertive with good interpersonal skills. Works well under high-pressured environments with efficiency to meet demanding deadlines.

RELATED SKILLS

  • Proficient with all versions of Microsoft Office Suites such as Excel, Word, Outlook and Access.
  • Knowledge of conversational Korean.
  • Typing: 60-65 wpm.

EDUCATION

  • Bachelor of Arts in. Sociology
  • University of California at Irvine, June 2002.

EXPERIENCE

Staff Accountant II - Lending Tree Loans - Irvine, CA (08/2005 - present)                                         

  • Analyze and reconcile multiple and complex general ledger accounts, bank statements, credit card charges and other financial reports.
  • Prepare and process journal and cash receipt entries while providing supporting analysis and documentation.
  • Review necessary internal controls, maintaining compliance with all company policies and procedures to ensure financial records are accurate and Sarbanes-Oxley compliant.
  • Participate in the month and year end close process. 
  • Identify and correct inconsistencies and errors in a timely manner.
  • Interact with all levels of staff and internal/external auditors in answering a wide variety of Accounting inquiries.
  • Process all credit card transactions for loan agents and processors in both Irvine and Charlotte offices.
  • Serve as the main contact for borrowers and credit card companies (American Express, Discover, Mastercard and Visa) regarding erroneous charges, refunds and chargebacks.
  • Work closely with Legal, Marketing and Applications Support team to maintain accurate systems and Ad hoc reports.  Identify issues and make recommendations for necessary changes and enhancements.

 

 

Accounts Receivable Agent - Knobbe, Martens, Olson & Bear, LLP - Irvine, CA (07/2003 - 07/2005)                           

  • Oversee incoming cash flow for high-end clients often totaling up to a million dollars per day.
  • Process checks, incoming wire/ACH payments and credit card payments with appropriate client information and enter into billing system.
  • Provide accurate year end figures for numerous auditor letters. 
  • Scan and monitor received Engagement Agreements and maintain client database.
  • Research and resolve any problem checks and allocate funds properly. 
  • Refund duplicate and overpayments and process authorized write offs and reversals.

Compile financial data and create high level Excel reports for management and Executive Committee.

     

     

Accounts Receivable Specialist - Knobbe, Martens, Olson & Bear, LLP - Irvine, CA (02/2003 - 07/2003)                            

Collect past due receivables from clients while make collections calls and noting results of conversations in Accounts Receivable Collection System.

Keep partners informed of the current status of their problem clients through weekly A/R Committee meetings as well as the use of e-mails and phone calls.

  • Closely monitor past due clients to resolve payment issues and perform detailed follow ups on each account.

Initiate various skip-tracing procedures to locate delinquent clients whose whereabouts are unknown.

  • Complete other projects/analysis as needed, or required by supervisor.

 

Ralph Lauren Polo Specialist - Bloomingdale¡¯s - Newport Beach, CA (03/2001 - 04/2002)                  

  • Actively consult and sell to customers seeking assistance in the men¡¯s Ralph Lauren Polo clothing division.
  • Maintain a comprehensive level of knowledge on all styles of clothing within each category of merchandise.
  • Responsible for knowing all product construction, benefits, and features as well as competitor¡¯s prices.
  • Work closely with sales and merchandise managers communicating departmental needs, product needs, and customer requests.
  • Consistently calling clients in my clientele book, promoting our services, products and promotions, building stronger customer relations and leading to increased sales.
  • Resolve any problematic issues for customers and offer consultative sales solutions.
  • Understand daily sales goals and the need to exceed them each day. 

     

ACTIVITIES

  • Member of Alpha Kappa Delta Phi, National Asian American Awareness Sorority.

 

    REFERENCES

Furnished upon request.


 

 

 
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