Self-motivated logical thinker possessing positive attitude, an eye for efficiency, the talent to deliver on expectations, and the ability to exhibit grace under pressure seeks position with an organization possessing goals to make a positive impact.
SKILLS
• Smart, with positive attitude
• Adaptable, flexible, and eager to participate.
• Quick to learn and adapt to new information and environments.
• Team leader with effective people and negotiation skills.
• Ability to communicate effectively in writing and verbally to a diverse group of people.
• Attentive to efficiency, quality and excellence while exceeding customer expectations.
• Constantly seeking alternative solutions.
PROFESSIONAL EXPERIENCE
PAGODA JUNIOR, Seoul, Korea August 2007 – August 2008
Teacher
• Prepared well-organized lessons for English language classes for elementary and middle school students.
• Designed lesson plans and developed syllabi to be used by other Native English speakers as a guideline for their courses.
• Actively participated in establishing a structured environment at a new academy.
SEATTLE UNIVERSITY, Seattle, WA March 2007 – June 2007
Research Assistant
• Acted as a Research Assistant for a professor in the Criminal Justice Department at Seattle University.
• Researched community corrections officers¡¯ perceptions of offender re-entry needs and challenges.
• Arranged and organized focus group meetings to obtain qualitative data on the topic while analyzing survey responses to obtain quantitative data.
THE GREEN PAPAYA, Seattle, WA April 2006 – April 2007
Server
• Provided a large customer base with dining service, handling all orders, requests, seating, and financial transactions.
• Attentiveness to customers and positive customer service attitude regularly increased group tips by 2-3 times.
PURPLE CAFÉ & WINE BAR, Seattle, WA May 2006 – October 2006
Front of the House Staff
• Responsible for a wide variety of daily tasks crucial to the daily operations of a large restaurant. These tasks included general maintenance, food preparation, large party organization, customer service and receiving shipments.
• Acted as the liaison between Servers and the Kitchen staff.
BARNES & NOBLE, Seattle, WA October 2005 – March 2006
Salesperson
• Handled customer transactions in the Music Department. Provided customer service and information to customers while working on the sales floor.
• Originally hired for holiday rush season, retained for excellence in work.
DVDNOW!, Duvall, WA January 2005 – September 2005
Supervisor
• Managed all shipments, cataloging and pricing new merchandise.
• Developed and maintained employee schedule, including shift hours, daily tasks and collaborative goals to promote strong teamwork.
• Established a system for cycling merchandise. This system included a set of identifiers used to determine when items should change price range, store location, or move from rental to sales.
• Developed an employee handbook of rules and procedures.
SUBWAY, Kodiak, AK September 2004 – January 2005
Sandwich Artist
• Handled cash transactions, customer service, food preparation and scheduling.
CHARLES AND MARY FISHER, Duvall, WA January 2004 – September 2004
Caretaker
• Main responsibility was to accompany and assist an elderly couple in their daily tasks. This included light maintenance, transportation, shopping & errands, cooking, cleaning.
• Developed an excellent rapport while aiding them on a day to day basis.
TOSHI¡¯S TERIYAKI, Duvall, WA September 2003 – January 2004
Cashier
• Handled all customer transactions and service relations, increasing the tip draw of the business by three times.
* Prepared a variety of dishes including Teriyaki chicken, pot stickers, egg rolls, and stir-fry vegetables.
• Worked directly with the owner as he established this new business. He cooked while I managed the rest of the restaurant- handling the register, taking orders, bussing tables, cleanup, and maintaining stock levels.
EDUCATION
• B.A in Criminal Justice- Forensic Psychology from Seattle University with a Cumulative GPA of 3.79, with 3.81 being the highest departmental GPA. Placed on the Dean¡¯s List, President¡¯s List, and graduated with Magna Cum Laude.
• Member of Alpha Kappa Psi professional business fraternity
• Excelled in Math, Chemistry, Public Speaking, and Philosophy.
ACCOMPLISHMENTS AND ACTIVITIES
• Organizer in the National Student Campaign Against Hunger and Homelessness (NSCAHH) designing and organizing a national conference and recruiting student volunteers.
• Performing band manager for three years arranging sessions with recording studios, organizing concerts, and coordinating with venues and other bands.
• Active in the production of an internationally distributed independent film. Credited as Story by, and Music by. A member of a production team developing another film with a projected release date in 2009.
• Self-produced two albums of my own music, the second of which was originally printed with 1000 copies sold across the nation at performances and via the web.
