Angela Hale
236 Euclid Avenue, Peterborough ON, Canada. angiehale_@hotmail.com
Education
2004 – 2008 Bachelor of Commerce, Queen¡¯s University, Kingston, ON
• Specializing in Sales and Marketing
2004 – 2008 Certificate in Corporate Social Responsibility
• Dedicated four years to volunteer work, conferences and case competitions
• First Place Team at the Third Annual CSR Weekend Case Competition, 2007
• First Place Team at the First Annual CSR Weekend Case Competition, 2005
2004 – 2008 Queen¡¯s Option in Art History
• Focused electives in Art History to fulfill Option requirements
2007 Exchange to IECS, Université Robert Schuman, Strasbourg France
• Enrolled in ten international business courses, two conducted in French
• Participated in extensive international team-building leading to an increase in confidence and ability to handle ambiguity
Employment Experience
2007 Marketing Coordinator, Peterborough Summer Festival of Lights
• Built and managed positive relationships with external and internal stakeholders, including 85 sponsors.
• Effectively led a volunteer staff of 20 to ensure the successful facilitation of on-site sales and VIP section coordination; increased sales 50% from previous season.
• Developed a reputation for efficiency and positive attitude, and selected to be the industry representative at the Greater Peterborough Area Economic Development¡¯s Premier-Ranked Tourist Destination Project.
2006 – 2008 Desk-Service Representative, Queen¡¯s University Residences
• Facilitated 5000 incoming first-year students move into residence.
• Developed a rapport with first-year students to create a comfortable and welcoming atmosphere while effectively executing residence policies and procedures.
• Commended by Desk Supervisor for quick-thinking in an independent setting and generating positive working-relationships with all levels of staff.
2004 – 2006 Promotional Representative, Inventa Sales and Promotions
• Executed two promotional campaigns: Best Buy and Motrin IB. Designed the Queen¡¯s division of the ¡°My Pain. My Game.¡± Challenge, a Canada-wide university sports competition.
• Increased on-campus Motrin IB brand awareness by 23% through sponsorship of events and guerrilla-marketing techniques.
• Improved time-management skills to successfully complete campaign tasks, and communication techniques to influence target audience.
Employment Experience Continued
2005 Summer Student, General Motors of Canada
• Assembled Chevrolet trucks under various roles at Oshawa location.
• Adapted to frequent changes in tasks, approaching each task with a positive attitude.
• Interacted with a large variety of personality types, improving my interpersonal skills to maintain these relationships effectively to meet team goals.
2004 High-risk Account Representative, Americredit Financial Services
• Cleared 40 – 60 high-risk automobile loan accounts monthly.
• Promoted from low-risk to high-risk account department after two months.
• Received ¡°Top Dog Award¡± for consistent high performance as a result of strong communication, negotiation and analytical skills.
• Developed keen use of innovation to achieve personal and company targets.
2000 – 2005 Customer Service Supervisor, Sobeys Canada
• Supervised a store-front staff of ten employees.
• Implemented policies and procedures with an emphasis on impeccable customer service and problem solving.
• Promoted to Supervisor after six months employment.
• Enhanced leadership skills in the business sphere for the first time. Learned the importance of the customer and continue to apply these lessons to date.
Relevant Extracurricular Activities
2007 – 2008 Careers and Alumni Commissioner, Queen¡¯s Commerce Society
• Oversee six internal committees and act as liaison between the Business Career Center and the Commerce Society. Appointed to participate in the Commerce Society Assembly to effectively voice the opinions of the commerce student body.
• Provide leadership and direction to the C&A Commission while aiding committees to achieve their goals and incorporate the Commerce Society¡¯s vision.
2006 – 2007 Co-Chair, Queen¡¯s Women in Leadership Club (Q.WIL Club)
• Led a team of eight students over twelve months in the organization of Q.WIL Club activities. Worked with fellow Co-chair to provide committee¡¯s direction and motivation.
• Increased membership by 55% through innovative marketing campaigns and events.
2005 – 2006 Community Outreach Coordinator, Q.WIL Club
• Designed community initiatives for the Q.WIL Club, including a high-school outreach program and charity luncheon.
• Interacted productively with committee members through teamwork skills and communication. Appointed by 05/06 Co-chairs to lead the committee the following year.
Interests
• Travel: backpacked through 13 European countries, and have extensively toured Canada and Eastern United States.
• Art: completing Queen¡¯s Option in Art History; visited many of the world¡¯s top museums and galleries to further my knowledge.
• Country music: attended multiple concerts and festivals.
