STEPHANIE Y. SONG
518 Hunting Chase, Durham, NC 27713
(919) 308-8008
ssong2615@yahoo.com
HUMAN RESOURCES MANAGER
~Technical and Professional Recruitment for all levels ~
~Exceptional at Building Relationships~
Well-respected, highly organized and integrity driven. Strong recruitment experience with a background in sales and marketing. Adept at understanding the business needs and building a close rapport with the hiring managers and the candidates for selecting the individual with the best qualifications.
Alphadea, Inc., Palatine, IL 2000 – 2001
Start up organization that designs and creates multimedia ware.
Senior Sales Manager
Founding member. As head of sales, major emphasis was around new business development and interviewing and hiring new staff. Managed a sales staff of two and conducted informal weekly 360 performance evaluations. Designed and delivered the training program for all new employees. Managed client relationships at the c-level. Facilitated sales meetings of up to ten attendees.
Key Accomplishments:
」 Designed and created sales training manual.
」 Created process for managing and enhancing client services, increasing customer base by 25%.
」 Managed 6 accounts that produced $100k in revenue.
」 Established a sales meeting process.
」 Managed the sales pipeline, resources, timeline and communication with new business leads.
」 Developed, oversaw and executed marketing strategies.
」 Opened and closed first account which contained several add-on services to the base product.
WorldCom, Inc., Chicago, IL 1999 – 2000
Fortune 500 company providing global telecommunication services.
Account Executive
Actively collaborated with team of five, selling telecommunications data lines within the city region.
Key Accomplishments:
- Established a relationship with the head of IT for an electrical company and reopened a dead lead resulting in a 2 year, $2.5mm contract.
」 Managed a pipeline of 10-15 leads at any given time.
」 Participated in an intense 8-week training class followed by an exam and receipt of the Worldcom Sales Certification.
Avnet, Inc., Arlington Heights, IL 1997 – 1999
A Fortune 500 Company and one of the world's largest B2B distributors of semiconductors.
Materials Analyst
Played a role as part of an elite group called IMS. Served as the technical team that was the liaison between clients and Avnet.
Key Accomplishments:
」 Managed and coordinated orders to meet clients¨ demands who were warehouse distributors of semiconductor chips.
」 Developed a tactical, daily execution plan to map out daily workload while satisfying customer service requirements.
」 Worked closely with clients to understand their technical process and serve as a technical consultant.
」 Managed 4 major accounts totaling $1mm in sales.
Aerotek, Inc., Rolling Meadows, IL 1996 – 1997
A member of the Allegis Group and a leading provider of commercial, industrial and technical recruiting and staffing services.
Senior Technical Recruiter
Promoted in half the typical time, sourced, interviewed and hired qualified candidates for the IT groups and product development departments of Fortune 500 companies like Motorola, Caterpillar and John Deere.
Key Accomplishments:
」 Helped train technical recruiters.
」 Conducted one-on-one meetings to interview and assess candidates.
」 Improved diversity hiring for a Fortune 500 company.
」 Created an organized recruiting process system making 75 calls a day.
」 Exceeded hiring goals and won regional sales quota, placing 15 people in 1 month.
」 Learned to network and build relationships quickly to discern qualified candidates.
EDUCATION
University of Illinois at Urbana-Champaign, Champaign, IL
Bachelor of Science, Human Development and Family Studies 1992 – 1996
SKILLS
Technical: Microsoft Office, Microsoft Publisher, ACT, Custom inventory and sales tracking system
Language: Fluent in conversational Korean, both written and spoken
ACTIVITIES
Lakeview English Congregation Church Worship Ministry Leader, 1996–2001
Artgarden Montessori Art Projects Leader, 2005
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