Maria S. Rodriguez
Cell (978)828-0373 • e-mail: MSR813@gmail.com
35 French St, Methuen MA 01844
Objective
To obtain a teaching position within the Seoul area
Work Experience
01/08-Present Meditech Incorporated Framingham, MA
Sales/Marketing Support
• Research/Analyze new sales territories
• Cold call on prospective clients
• Work with multifunctional/virtual groups
• Demonstrate and present to prospective and existing customers
• Communicating effectively with hospital department heads and c-level management
• Travel 25%-30%
09/98-09/07 Holy Family Hospital Methuen, MA
Customer Service Specialist
• Answered 70-80 inbound calls daily between answering service and switchboard
• Assisted clients with account information
• Managed 25-30 business accounts
• Trained new hire employees
• Sales of paging services to patients, and doctors
10/05-7/06 Putnam Investments Andover, MA
Client Service Specialist
• Answered 70-80 inbound calls daily
• Assisted clients with account information
• Assisted with developing investment strategies and objectives for clients
• Familiarized myself with company products that could be referred to clients
• Mentor new employees as they complete training
• Proficient with stock market
12/04-9/05 Fidelity Investments Merrimac, NH
Customer Service/Benefit Associate
• Worked exclusively with employees of five major corporations
• Analyzed business trends to assist with future staffing needs
• Familiar with benefit programs including payroll, health insurance, pension, and human resources designed for different companies
• Assisted with employee training
• Assisted with company visits and tours from other companies currently utilizing company products and services
Education
Johnson & Wales University Providence, RI
Bachelor of Science in Financial Services Management Degree, 06/07
Associate in Science in Business Administration Degree, 05/03
Study Abroad; Seoul, South Korea
Languages Bilingual; Fluent in English, and Spanish